Need Help? Have a Question?
Overview Questions
– How do I signup?
– How long does a PierVantage installation take?
– How much does PierVantage cost?
– What functions does PierVantage provide?
– What are some of the features of PierVantage?
– Why should I choose PierVantage?
– How will using PierVantage help us improve Customer Satisfaction?
– How does PierVantage improve operating efficiency?
– Why is an online solution better than a program I run on my own computers?
– Can I install PierVantage on our own server?
– How secure is my information?
– Can PierVantage be integrated with Quickbooks or other accounting software?
How do I signup?
You can get started today by completing our online interest form. A PierVantage representative will contact you within 24 hours to discuss your needs, pricing and get you started.
How long does a PierVantage installation take?
Every installation is different, but in general, it will take several weeks to fully implement PierVantage. Implementation includes data conversion from your existing general ledger system, setting up the chart of accounts, assigning permissions, and training. Please complete our contact form for a specific time estimate for your boatyard.
How much does PierVantage cost?
PierVantage is available in three editions (Professional, Premium, and Ultimate), based on the size of your marina or boatyard and services offered. License fees are billed annually and there is a one-time setup fee. However, all future software updates are free† and all server and information storage equipment costs are included. Our pricing strategy will reduce your costs of ownership, while providing you a continuously updated, state-of-the-art boatyard management system. For a specific quote for your boatyard, contact us.
What functions does PierVantage provide?
PierVantage is a complete marine management system. PierVantage is the simple, effective answer to manage administrative, financial, purchasing and inventory, billing workflow, job management, and employee time management functions. But it also does much more--PierVantage will help optimize your critical business activities, enabling you to focus on running your business. For complete list of functions, see our Features.
Why should I choose PierVantage?
PierVantage will make your life easier, your marina or boatyard run more efficiently, your employees happier and your customers more satisfied. See our section Why Choose Piervantage.
How will using PierVantage help us improve Customer Satisfaction?
PierVantage will enable you to provide customers with information they need, including accurate, easy to understand invoices. Customers will have "anytime, anywhere" access to their boat service records, will be able to pay invoices online, and perhaps most important, make requests for service right through PierVantage. These service improvements will help grow your business and your reputation for excellence.
How does PierVantage improve operating efficiency?
PierVantage automates many of the project tracking and invoicing tasks that many marinas and boatyards manage manually. For example, PierVantage can generate custom invoices for various customers and has the flexibility to generate invoices whenever you need them. You won't ever have to create one-off manual invoices for customers, even if they are in a rush to sail out. We have built in the flexibility you need in real life to manage your billing, track projects, capture your revenue, and enable your employees to focus on adding more value to your business.
Why is an online solution better than a program I run on my own computers?
All you need is a PC or laptop and an Internet connection to get started with PierVantage. You never have to worry about maintaining servers or dedicated computers. We take the headache away of data backups, issue resolutions and troubleshooting. Software updates are automatic (and free!) With PierVantage, we manage all hardware and provide you with Tier 1 security, which means your information is protected in a redundant system backed by a disaster recovery plan. Download our information about the benefits of a Web-based application.
Can I install PierVantage on our own server?
No. PierVantage is a Web-based application. Learn more about the benefits of a Cloud based application,
How secure is my information?
Your information is stored on servers that are located in a Tier 1 Data center. The facilities are secure and have 24-hour monitoring with multiple levels of physical security. PierVantage exceeds industry standards for authentication and access control and your data is behind multiple firewalls and can not be accessed directly without your authentication. Data is transferred using secure socket layers (SSL), which means all traffic is encrypted. In addition, our payment gateway providers and merchant banks are PCi and Sarbanes Oxley certified.
Can PierVantage be integrated with Quickbooks or other accounting software?
During system implementation, we can easily transfer data from QuickBooks or most other systems. After implementation, PierVantage operates as a stand-alone, complete boatyard management system. There is no need for additional financial, accounting or other software.
† Applies to functional enhancements for purchased modules. PierVantage™ reserves the right to develop new add on modules for purchase.
