Panama City, FL – Miller Marine, a premier marine service provider in Florida, has credited PierVantage with helping streamline operations and improve internal processes during a critical growth phase.
“Living in the chaos of day-to-day business, it’s not easy to nail everyone down for training and implementation,” said Megan Miller, Owner of Miller Marine. “But the PierVantage team did a great job working with us.”
While the software training provided was thorough, Megan highlighted that the onsite support during Go-Live was the true game changer. PierVantage’s lead support manager Alicia Hebert spent several days onsite, not only walking the team through the platform, but also advising on best practices tailored to Miller Marine’s needs.
“She’s fantastic,” Megan added. “Alicia didn’t just teach PV – she helped us improve our systems and processes.”
Miller Marine also acknowledged the expertise and responsiveness of the entire PierVantage support team. “Michael, John, Stephen, and Bruce each brought their own strengths, and support from the PV office was a huge help as we worked the bugs out.”
Now fully operational on PierVantage, Miller Marine continues to receive fast, reliable support and looks forward to growing with the platform. “We appreciate all the support PV has provided and look forward to continuing to use the system and learn more as we go!”