Posts Tagged: PV clients

Behind the Support Numbers: How PierVantage Builds Relationships That Help Marine Businesses Run Better

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PierVantage continues to deliver strong customer support performance in 2026, but the numbers only tell part of the story. Year to date, PierVantage has handled 812 support tickets, with a 71-minute median first reply time, a 3.7-hour median full resolution time, and a 98% customer satisfaction score. Those metrics reflect responsive service and strong customer… Read more »